Informativa sulla privacy

The www.naturecan.it team is aware of the importance of maintaining your trust and awareness that the management of our website is in line with legislation, including Regulation (EU) 2016/679 of the European Parliament and of Council ("GDPR"), applicable industry standards and best practices and  regulations. We offer maximum transparency about what data is collected and what it is used for. Therefore, the following information should tell you what information about you we collect and why we need to do this.

 

Visitors to our website 

When you visit Naturecan  we use a popular third party service called Google Analytics which collects standard access information from the Internet and details of visitor behavior during the time the website is viewed. This provides us with information such as how often our site is visited, the location of our visitors and how they found us. All this information is anonymous and we use it to examine traffic patterns on our website so we can potentially make decisions regarding making changes based on this data. Cookies are used to do this and you can read more about the specifics in our cookie policy .

The only data we collect that may be personally identifiable is information you provide to us following a specific request. This could be your name and email address if you choose to sign up for our newsletter, or it could be your billing and delivery information during the checkout process.

 

Newsletter subscription

To allow us to keep you informed about what is happening on the website or to let you know about special offers and promotions, we ask you for your email address and name. This data is not given to other organizations and companies. We do this through a third-party provider, MailChimp, which is what we use to deliver our newsletter to you. We collect email open and click statistics using industry standard technologies to help us monitor and improve our email newsletters. For further information on how Mailchimp manages its data, we kindly invite you to consult the  MailChimp privacy policy . Of course, you can unsubscribe from our newsletter at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing support-it@naturecan.com and requesting removal of your email address.

Currency selection and conversion

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for currency conversion purposes. You also agree to store such currency in a session cookie in your browser (a temporary cookie that is automatically removed when you close your browser). We do this so that the selected currency remains selected and consistent while browsing our website so that prices can be converted into your (the visitor's) local currency.

 Write a review

Leaving a review about a product on our site is done through a third party specialized in reviews. It helps us ensure that reviews are collected consistently and that the data collected is anonymous, data such as how many people have rated a product 4 stars can be used by other web services to help with marketing or provide different ways to filter reviews left by other people people. You can choose whether you want to leave your name on the review but leaving an anonymous review is also an option. You can see our  privacy policy here   which also has information regarding  the protection of your data (click here) .

Links from our site to other websites

This privacy policy does not cover any of the links you find on this site that link to other websites. These sites are not covered by this Privacy Policy and any questions about how a site uses your information should be directed to the specific website. We do, as far as possible, validate all links we add to our site and ensure they are of a certain quality. If you have any problems with any of the sites we are linking to, please let us know.

 your access to your personal information 

At any time, you have the right to access any personal information we hold about you. You can do this by emailing support-it@naturecan.com and requesting that we share that information with you. This data may not be available in a user-friendly format, so it may take a few minutes to get this information in an easily viewable way.

 Information collected at checkout

When purchasing an item from our website, we must collect sufficient information to receive payment for that item, as well as delivery information so that we can send it. We also ask for your mobile number, but this is optional and is only used so we can send you text updates on the progress of your order.